Lowongan kerja Restaurant Manager (Surabaya)
Lowongan Kerja Posisi Restaurant Manager (Surabaya) di Expat. Roasters Indonesia - Surabaya
DESKRIPSI LOWONGAN KERJA
Responsibilities
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Manage the daily operations of the cafe, including scheduling, inventory management, maintaining a clean and organized environment, staffing, and ensuring quality customer service.
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Maintain excellent customer service by ensuring all customers are satisfied and their needs are met.
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Ensure customer satisfaction by resolving any issues that may arise and creating a welcoming and positive environment.
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Recruit, train, supervise, and manage all employees, including front and back of house staff.
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Monitor and manage expenses, including food costs, labor costs, and inventory.
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Develop and maintain relationships with vendors and suppliers, ensuring timely delivery and quality products.
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Implement and enforce all health and safety regulations, including food safety and sanitation.
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Collaborate with the head office to develop, manage and execute marketing campaigns to increase sales and drive customer traffic.
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Develop and manage budgets, including forecasting and financial reporting.
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Provide daily, weekly, monthly, and other regular reports.
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Handle customer complaints and resolve any issues that may arise.
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Liaise with the Franchise Manager from head office for inspection and audit.
Requirements
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Bachelor's degree in hospitality management, business administration, or a related field is preferred.
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Proven experience as Cafe Manager, Restaurant Manager, or similar position.
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Strong English skills both written and spoken.
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Excellent leadership, communication, and interpersonal skills.
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Exceptional organizational and multitasking abilities.
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Ability to understand other people and maintain a people-first attitude.
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Ability to work in a fast-paced environment and make effective decisions under pressure.
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Knowledge of food preparation and kitchen management.
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Knowledge of financial management and budgeting.
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Knowledge of recruiting and staff management.
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Knowledge of health and safety regulations.
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Good understanding of useful computer programs.
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Currently living in Surabaya is preferred.
- Mencari kandidat yang bisa bekerja pada hari kerja, Sabtu dan Minggu
- Diperlukan 2-3 tahun pengalaman kerja yang relevan untuk posisi ini
- Pelamar harus memiliki KTP
Informasi Tambahan Lowongan Kerja
Tingkat Pekerjaan : Tidak Terspesifikasi
Kualifikasi : Tidak terspesifikasi
Pengalaman Kerja :
Jenis Pekerjaan : Penuh Waktu
Spesialisasi Pekerjaan : Hotel/Restoran, Makanan/Minuman/Pelayanan Restoran / 506, 107
Informasi perusahaan Pemberi Kerja, Expat. Roasters Indonesia - Surabaya
Informasi Tambahan Perusahaan Expat. Roasters Indonesia - Surabaya
Ukuran Perusahaan :
Waktu Proses Lamaran :
Industri :
Tunjangan dan Lain-lain :
Lokasi : Jawa Timur